How to improve Credibility of your website?

01 July 2018

On line success is not possible without winning the trust of customers. As your business presence revolves around web design, it should have all the elements that a customer needs and want. Unless your website looks credible and authentic to customers, they are not going to trust you and make a purchase.  Today, with thousands of websites online, it is important to never to ignore even a minor element of web design that can enhance credibility.

Every customer has a simple question in their mind; can they trust your website?

Always remember, there is 4 types of credibility.

Presumed Credibility.  This is belief that is based on general assumptions for example if we see website URL plus email address at its domain we consider it more credible then simple email id from free email services.

Reputed Credibility.  This credibility is a result of some one`s views as authoritative or credible, for example someone recommending us a website based on his experience or recommendation of others is reputation based credibility.

Surface Credibility.  It is credibility that is result of first impression about product or service, for example how your website look is surface credibility and if it looks professional it will increase surface credibility.

Earned Credibility.  It is result of customers past experience or interaction with your website for example if your website is easy to use it will increase its earned credibility. However a website with broken links will be less credible.

Now the real thing, we know different types of credibility, how we can make sure our website looks more credible then others. There are simply few ways that you can adopt to make sure you have a credible internet presence.

Are you looking for reliable Website Design Company in Dubai? Whitehats Design specializes in developing responsive corporate web designecommerce web design and web portal that are developed according to modern trends.

Ensure your Website is Visually Appealing and Look Professional.     

Your website design is most important element, as research reveals if your website is not designed properly, or does not look good, people will simply reject it. it will not be able to gain trust of a website. A bad design can be simply be seen as company that does not take care of how their website look so it will lose credibility very easily.

Always Mention Physical Office Address and Contact Details on Website.

Many people makes a mistake they intentionally or unintentionally don’t provide their physical address and contact details. You may have your reasons not to give this address as you may be operating from somewhere else but in reality by doing so you will never able to gain trust of your customers as they will presume your business as unauthentic and unreliable.

Make your Phone Number Highly Visible.

Many people just visit your website to get contact details, make it easier for them to contact your, place your phone number at highly visible place on your website. Having your phone number visible at the right place will immediately give your website visitors a look of credibility and authenticity.

Include Testimonials on your Website.

Whenever an online customer decides to make a purchase they almost always look for the older customer testimonials. If you have customers then encourage them to recommend your products to new customers as well. Preferably it should be through video or written reviews placed at your website so others can read easily.

Ensure Social Media Presence.

Social media has emerged as one of the most important customer interaction channel. Customers today usually search your brands and services on social media before deciding to make a purchase. Therefore be active on social media and make sure you interact with customers while try to turn them into online community.

Regularly Update Website Content.

Always keep your website updated with new content. This could change in content, new blogs posts, announcements, news and press releases etc. All of these content update will give customers a sense of surety.  That your website and business is active and busy as usual.

Let Audience know about your team.

Either you are selling products or offering services. it is important that you let customers know your team and their expertise. Providing their name, designation, qualification and expertise on the website can significantly enhance the credibility of your website and business.


Looking for reliable Website Design Company in Dubai? Whitehats Design specializes in developing responsive corporate web designecommerce web design and web portal that are developed according to modern trends


Latest Posts

  • Mobile application development company in Dubai

    5 Things to Consider Before Hiring a Mobile Application Developer.

    08 October 2018

    Got a great idea for mobile app? That you believe will attract mobile users. Many…

  • web design company dubai

    How Website Redesign affects your Online Business?

    25 September 2018

    Websites often need to be redesigned for one reason or another, however, one thing most…

  • E Commerce web design Dubai

    6 Things to Consider before Starting E commerce Website.

    19 September 2018

    Many businessmen who are interested in selling their products online believe that they just need…

  • website-optimization images web design dubai

    How to Speed Up your Website through Image Optimization?

    12 September 2018

    You may have heard from many people who know (SEO) Search Engine Optimization techniques that…

  • Logo design trends for 2018

    Logo Design Trends for 2018 and Beyond.

    10 September 2018

    When you think of any brand what comes to your mind is their visual identity.…

  • Wordpress_trends 2018

    WordPress Web Design Trends For 2018.

    28 August 2018

    Looking back on 2017, I think it’s safe to say that it was a good…

  • How to make Website GDPR compliant

    How to Make your website GDPR Compliant.

    15 August 2018

    The GDPR or General data protection regulation came into effect from 25th May 2018.Whilst many…

  • web_access_web_design_dubai

    5 Simple Ways to Improve Website Accessibility.

    09 August 2018

    Website development projects require lot of resources. These are focused on many things like Content…

  • web design trends, web design dubai,

    Web Design Trends That Will Become Obsolete In 2020.

    06 August 2018

    Every industry is driven by some trends that are influenced by different elements. This is…

Trending Updates
Mobile application development company in Dubai

Got a great idea for mobile app? That you believe…

Read More
web design company dubai

Websites often need to be redesigned for one reason or…

Read More
Social Channels


  • I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer and we scheduled a date for a visit to my apartment. Upon arrival the next day the engineer was polite, professional and confident and got the job done in an appropriate manner. I’m very satisfied with the service provided by Whitehats and plan to contact them in case of any future services. Therefore I would also recommend them for any IT related services.

    Saba Elahi

  • Whitehats cooperation with us has been indispensible, wherever we faced problems they were very fast in assessing and rectifying the things. Their continuous support has given us immense confidence for smooth functioning. During our office premises shifting, great efforts and support from you, we were able to start operations at the new premises without any downtime. They are like 24*7 support for us. Sachin Kansal | Manager (Compliance) and MLRO,

    State Bank of India

  • Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it! Didier Sloukgi | Finance & Admin. Manager


  • We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems. Tina Tejones | Accountant General


  • I have known White Hats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your beck and call anytime. Besides their staff are very co-operative and accommodating Renate Fernandes | Office Manager