7 Factors that influence user experience.

11 June 2018


User experience (UX) is critical factor that plays and important role in success and failure of your website or product. Many people makes a mistake when then confuse it with usability that only explain how well the product or website can be used by users. When setting up website, it is important that you take care of all the elements that will collectively enhance your user`s experience. These factors influence user experience.

Here are the 7 factors that are part of user experience.


In case, your web design is not useful for intended users then they will buy from you? You should ask your self does your website serves the purpose for which it is designed. Are you customers able to get the information they want? Does it benefit them to full fill their needs? The answer to this entire question will provide you an answer about this UX element.


Usability means your customers should be able to utilize what is provided through website. In UX you can relate it to different design elements that enhance website for using. For example a website design and interface can increase its usability. It may also means how well its different parts can work together to make it better for the purpose of usability.


This UX element refers to ability of customers to find your product in the market or get the information on internet as well. In terms of website, it means your website should be easily finable for the intended users. It may be through search engine, SEO strategies, digital marketing or internet presence etc. it is very important as if your customers can not find you , there is no purpose of having a website.


Today`s users are much more cautious and well informed. They fully understand what may look like credible to them. Is your website design looks credible? Is it professional enough and provide all of the details of your business?  There are many strategies that you can adopt to make your website look credible. This includes regular updating of content/blogs, appropriate use of logos, testimonials and current customer information, social media integration etc. Always make sure that your website has enough content and information online for customers about you.


Desirable as UX element means, the ability of your product, brand or website to become as preferred or desirable element of your website. Is your website has elements that are more desirable then competitors? Does it look better, more useable, useful and credible then others?  If yes then it may definitely be more desirable website then others.


Unfortunately, while we focus on other elements of web design, the accessibility gets lost easily in between. Is your website easily accessible through internet? It also means is it loading at good speed? Is it designed as responsive so it can be viewed on mobile devices in better way?  Does it have shorter URL or name for website so users can access it?


The last element of UX design is your website should deliver value to you as well as your customers. For you it means with combination of all above elements it should deliver you value by converting website visitors into customers. For customers it should offer them what they want by serving its purpose for which it is designed.


Looking for reliable Website Design Company in Dubai? Whitehats Design specializes in developing corporate web designecommerce web design and web portal that are developed according to modern trends.

Latest Posts

  • Mobile application development company in Dubai

    5 Things to Consider Before Hiring a Mobile Application Developer.

    08 October 2018

    Got a great idea for mobile app? That you believe will attract mobile users. Many…

  • web design company dubai

    How Website Redesign affects your Online Business?

    25 September 2018

    Websites often need to be redesigned for one reason or another, however, one thing most…

  • E Commerce web design Dubai

    6 Things to Consider before Starting E commerce Website.

    19 September 2018

    Many businessmen who are interested in selling their products online believe that they just need…

  • website-optimization images web design dubai

    How to Speed Up your Website through Image Optimization?

    12 September 2018

    You may have heard from many people who know (SEO) Search Engine Optimization techniques that…

  • Logo design trends for 2018

    Logo Design Trends for 2018 and Beyond.

    10 September 2018

    When you think of any brand what comes to your mind is their visual identity.…

  • Wordpress_trends 2018

    WordPress Web Design Trends For 2018.

    28 August 2018

    Looking back on 2017, I think it’s safe to say that it was a good…

  • How to make Website GDPR compliant

    How to Make your website GDPR Compliant.

    15 August 2018

    The GDPR or General data protection regulation came into effect from 25th May 2018.Whilst many…

  • web_access_web_design_dubai

    5 Simple Ways to Improve Website Accessibility.

    09 August 2018

    Website development projects require lot of resources. These are focused on many things like Content…

  • web design trends, web design dubai,

    Web Design Trends That Will Become Obsolete In 2020.

    06 August 2018

    Every industry is driven by some trends that are influenced by different elements. This is…

Trending Updates
Mobile application development company in Dubai

Got a great idea for mobile app? That you believe…

Read More
web design company dubai

Websites often need to be redesigned for one reason or…

Read More
Social Channels


  • I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer and we scheduled a date for a visit to my apartment. Upon arrival the next day the engineer was polite, professional and confident and got the job done in an appropriate manner. I’m very satisfied with the service provided by Whitehats and plan to contact them in case of any future services. Therefore I would also recommend them for any IT related services.

    Saba Elahi

  • Whitehats cooperation with us has been indispensible, wherever we faced problems they were very fast in assessing and rectifying the things. Their continuous support has given us immense confidence for smooth functioning. During our office premises shifting, great efforts and support from you, we were able to start operations at the new premises without any downtime. They are like 24*7 support for us. Sachin Kansal | Manager (Compliance) and MLRO,

    State Bank of India

  • Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it! Didier Sloukgi | Finance & Admin. Manager


  • We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems. Tina Tejones | Accountant General


  • I have known White Hats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your beck and call anytime. Besides their staff are very co-operative and accommodating Renate Fernandes | Office Manager