Why CRM are so important for sales departments in Dubai and UAE?

19 January 2015

Customer Relationship Management also known as CRM is a handy use of technology which will help your sales person to conduct his/her duties more commendably. It helps them organize, automate and synchronize their various activities in order to facilitate their clients. Usually consisting of software, it incorporates all the necessary utilities that are required will dealing with either a current or a future customer.

From services to sales, CRM tends to assist a sales person in matter of real-time so that no lag or delay is faced either by your worker or more importantly by your customer. Analytics can be used to gauge the results collected from CRM in order to come up with more innovative ideas and strategy in order to maximize sales. Several benefits awaits a sales team with incorporation of CRM in their work routine, some of which include

  • Increased Sales
  • Decreased effort to acquire customers
  • Time efficiency
  • Enhanced management
  • Proper cataloguing
  • Workflow automation
  • History Check for every client
  • Support for Mobile & field based team members
  • Protected Data
  • Reduced training costs

CRM is a customizable solution that can come handy for any kind of business whether it is a large corporate or moderate SME. It can help synchronize several services for a sales team increasing chances of coherence and better management. CRM based on specific field of businesses are also available in the market to facilitate an across the board utilization of this modern day technology.

Whitehats has a team of developers can develop such a platform based upon the demands of our clients. We can integrate all the necessary resources into one CRM so that your sales team never has to worry about using any other software to conduct their operations. A customized CRM will be developed so that you can enjoy the kind of automated sales platform of your own choice.



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  • I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer and we scheduled a date for a visit to my apartment. Upon arrival the next day the engineer was polite, professional and confident and got the job done in an appropriate manner. I’m very satisfied with the service provided by Whitehats and plan to contact them in case of any future services. Therefore I would also recommend them for any IT related services.

    Saba Elahi

  • Whitehats cooperation with us has been indispensible, wherever we faced problems they were very fast in assessing and rectifying the things. Their continuous support has given us immense confidence for smooth functioning. During our office premises shifting, great efforts and support from you, we were able to start operations at the new premises without any downtime. They are like 24*7 support for us.Sachin Kansal | Manager (Compliance) and MLRO,

    State Bank of India

  • Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it!Didier Sloukgi | Finance & Admin. Manager

    NORTHCORP

  • We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems.Tina Tejones | Accountant General

    ACO

  • I have known White Hats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your beck and call anytime. Besides their staff are very co-operative and accommodatingRenate Fernandes | Office Manager

    id-Studio