bomgar-android-UAE

Bomgar Announcing Android Support!

11 June 2013

Bomgar Announcing Android Support!
Broaden the reach of your support organization with the new Bomgar Android Client.

Now your employees and end users with popular Android-powered smartphones and tablets can get the assistance they need to be more productive while mobile.

Secure Session Chat on Android

Broader Support Reach – Android is the leading mobile device platform in North America. Offer support to Android mobile devices with Bomgar to increase the productivity of your support reps and customer satisfaction of your end users. Reach more remote employees and end users than ever before with your Bomgar-powered support center!

•Bomgar provides you the most comprehensive multi-platform support
•Your support reps will be more productive, remotely resolving issues on Android devices.
•Your employees and end users with Android devices will have higher support satisfaction.

View Android System Info.


Flexibility – The Bomgar Android client is now available for all businesses to securely provide end user chat, the ability to transfer files, and view system information. It is also extensible for full remote control, including screen sharing, with the prior approval of the device manufacturer and/or carrier offering the Android device.

Summary of Capabilities
•For Businesses: Any business can use the Bomgar Android Client in their support operation to securely chat, view system information and transfer files to remote employees or end users on Android-powered smartphones and tablets.
•For Mobile Device Manufacturers and Carriers: Offers all the capabilities for businesses, plus full remote support capabilities, including screen sharing.
Bomgar Supports a Wide Variety of Mobile Platforms
The Bomgar Android Client continues Bomgar’s commitment to our customers of a true multi-platform collaborative remote support solution. With Bomgar, your IT support organization can focus on supporting your customer and employee’s support problems, not the environmental variables of an ever-changing mobile device landscape.

Bomgar allows you to support the following mobile platforms:

Additionally Bomgar is committed to fostering open standards and making mobile more manageable.

Make the switch to Bomgar
For more flexibility, more security, more collaboration – contact a member of our sales team.
Call Us: +97143388226, Email: info@whitehats.ae

 



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  • I contacted Whitehats through their website and was immediately served by a customer service agent. I briefly explained my concern and gave my contact details. The same day in the afternoon I was contacted by an IT engineer and we scheduled a date for a visit to my apartment. Upon arrival the next day the engineer was polite, professional and confident and got the job done in an appropriate manner. I’m very satisfied with the service provided by Whitehats and plan to contact them in case of any future services. Therefore I would also recommend them for any IT related services.

    Saba Elahi

  • Whitehats cooperation with us has been indispensible, wherever we faced problems they were very fast in assessing and rectifying the things. Their continuous support has given us immense confidence for smooth functioning. During our office premises shifting, great efforts and support from you, we were able to start operations at the new premises without any downtime. They are like 24*7 support for us.Sachin Kansal | Manager (Compliance) and MLRO,

    State Bank of India

  • Professional, Quick response, Excellent service, Dedicated team! All you need in a great business and Whitehats provides it!Didier Sloukgi | Finance & Admin. Manager

    NORTHCORP

  • We have been dealing with Whitehats for more than 3 years and we are very happy with their service!! I can call them anytime :) if we have problems.Tina Tejones | Accountant General

    ACO

  • I have known White Hats for the past four years now. They are very reliable IT Company efficient in their work and you could have them at your beck and call anytime. Besides their staff are very co-operative and accommodatingRenate Fernandes | Office Manager

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